Full Lifetime Warranty
Pacroban branded products are known worldwide as top-quality products that allow end users to complete their projects quickly and reliably. On top of that, you get additional peace of mind with our Full Lifetime Warranty – should your product ever malfunction due to defects in workmanship or materials, we will repair or replace the product at no cost.
What is Covered Under the Lifetime Warranty?
Pacroban Electronics are warranted to be free of material and workmanship defects.
How to Obtain Service
To make use of this warranty, simply deliver the complete product to any authorized Pacroban Independent Service Center. Some products can be returned to us while others should not be. You can ask about your specific product through our customer service page at www.pacroban.com
What We Will Do to Correct Problems
Warranted products will be repaired or replaced at Pacroban Electronics’s discretion. If the product remains defective after three attempts to repair or replace it, you can elect to receive a full refund of your purchase price.
What is Not Covered?
Failures due to misuse, abuse or normal wear and tear are not covered by this warranty. Pacroban Electronics shall not be responsible for any incidental or consequential damages.
How Local Laws Relate to the Warranty
Some areas do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific rights, but keep in mind that you may also be entitled to other rights which vary from state to state, province to province, and country to country.
No Other Express Warranty Applies
This Full Lifetime Warranty is the sole and exclusive warranty for Pacroban products. No employee, agent, dealer, or other person is authorized to alter this warranty or provide any other warranty on behalf of the Pacroban Electronics Company.
Executing the Pacroban Lifetime Warranty
Pacroban Electronics Company offers a comprehensive lifetime warranty to support products purchased under the Pacroban Brand, excluding licensed goods. In the event that you experience a problem with your Pacroban product due to a defect in materials or poor workmanship, we will attempt to remedy the problem in a timely manner. For warranty information on Pacroban goods, visit www.Pacroban.com
NORMAL WEAR AND TEAR:
Our products are commonly used on job sites in the most demanding applications and environments. Under these conditions and over time, the Pacroban product may experience normal wear and tear and require service. While normal wear & tear is not considered a "defect" and is not covered by the Pacroban Lifetime Warranty, it is our goal to get your product back in service a soon as possible.
DEFECTS IN MATERIALS OR WORKMANSHIP:
It is our experience that a product with a manufacturing defect generally malfunctions very early in its life cycle, often the first or second time it is used. When returned for inspection, these products are generally found to still be in like new condition and show very little signs of use. It is uncommon for a product with a manufacturing defect to survive under normal use for any extended period of time.
Products that are returned for warranty inspection after months or years of continuous reliable service are rarely found to be defective. The most common demand for service is the result of normal wear and tear issues, which are not considered to be a defect in materials or workmanship.
How Long Coverage Lasts
This warranty lasts for the lifetime of the Pacroban branded product. Warranty coverage ends when the product becomes unusable for reasons other than defects in workmanship or material.
Important Note For Lifetime Warranty / Return Policy
"If the customer would receive the damaged cable so first send us back then Pacroban would send the new cable".
"If you purchase Pacroban items on Amazon, you can return them and get a refund for 30 days. If you purchased them on Pacroban.com you can return them and get a refund in 90 days. We provide return shipping labels.
After the return period, we offer lifetime replacement. If your product fails due to the manufacturer's fault, we replace it for free. First, you ship a bad item back, then we send you a new one. If you (the customer) ordered more than a year ago, you will pay for the return shipping label. "
Why we Love What we do
Since the first day, our goal has always been to help customers / friends. Whether your project is setting up a new TV or building a concert stage, we are here to help.