This page shows recent chats between customers and our support team, excluding sensitive data. It provides insight into the issues customers face after purchasing and whether we were able to resolve them or not, with unbiased information.
Important Note For Lifetime Warranty / Return Policy
"If the customer would receive the damaged cable so first send us back then Pacroban would send the new cable".
"If you purchase Pacroban items on Amazon, you can return them and get a refund for 30 days. If you purchased them on Pacroban.com you can return them and get a refund in 90 days. We provide return shipping labels.
After the return period, we offer lifetime replacement. If your product fails due to the manufacturer's fault, we replace it for free. First, you ship a bad item back, then we send you a new one. If you (the customer) ordered more than a year ago, you will pay for the return shipping label. "
Why we Love What we do
Since the first day, our goal has always been to help customers / friends. Whether your project is setting up a new TV or building a concert stage, we are here to help.